By Sara
For 50 years, Numed has built a reputation for reliability, service, and innovation in medical imaging. Behind every successful scan, a team works tirelessly to ensure equipment is operational and ready when facilities need it most. At the heart of this effort is the Denton Service Center—where precision, coordination, and expertise come together to support healthcare providers nationwide.
The Backbone of Imaging Service: Numed’s Service Desk
Every service request—whether routine maintenance or an urgent repair—starts with Numed’s Service Desk. This team is the first line of support for all our current accounts, dispatching service engineers, coordinating parts shipments, and ensuring facilities receive timely assistance. From scheduling preventive maintenance to responding to emergency calls, the Service Desk is the hub that keeps everything moving. Watch this video to learn more about how our Service Desk operates.
Precision Parts: The Role of Our Denton Service Center
Numed’s Denton Service Center is the backbone of our parts operations. When imaging equipment needs a component replaced, our team ensures the right part is sourced, packed, and shipped with efficiency. With a streamlined process designed for speed and accuracy, the Denton Service Center plays a critical role in minimizing equipment downtime and keeping imaging departments fully operational. Check out this video for a behind-the-scenes look at our parts process.
Service Engineers: The Hands-On Experts
Once a service request is logged and the right parts are en route, Numed’s field service engineers take over. Their expertise ensures that hospitals and imaging centers receive the support they need, whether it’s troubleshooting an issue remotely or making on-site repairs. With years of experience and direct access to the resources they need, our engineers work in sync with the Service Desk and Denton Service Center to provide a true turnkey solution.
Mobile Trailers: Maintenance & Upgrades
The Denton Service Center is also home to the team that performs maintenance, cleaning, and upgrades of Numed’s mobile imaging units. Whether it’s a cosmetic refresh or an equipment-based enhancement, our team ensures each mobile unit is in top condition before being dispatched. Mobile units are stored and maintained here between being dispatched for Equipment Lease or Premium Full Service accounts.
A 50-Year Legacy of Reliability
As Numed celebrates its 50th anniversary, our commitment to service excellence has never been stronger. The Denton Service Center, Service Desk, parts dispatch, fleet maintenance, and field service engineers work together every day to keep imaging operations running, supporting both routine and emergency service needs. This interconnected system is more than just logistics—it’s a reflection of Numed’s dedication to its customers and the patients they serve.
Want to learn more about how Numed supports healthcare facilities? Contact us today to see how our comprehensive service solutions can help your team stay focused on patient care.