What Happens When You Call Numed’s Service Desk?

At Numed, keeping your imaging equipment up and running is our top priority, and it all starts with one call. In our newest animated video, we’re shining a spotlight on what happens when you reach out to Numed’s service desk. From the moment you pick up the phone to when your system is fully repaired, we make sure the process is fast, transparent, and stress-free.

Our service desk is staffed by experienced professionals who know imaging equipment inside and out. Whatever your issue, we quickly identify the problem and hand you off to a skilled engineer who will handle your case directly. In many cases, an engineer is dispatched to your site the same day, with parts in hand and ready to work. Once the repair is complete, we send you a detailed field service report, so you’re never left guessing,

We know that every facility is different, but everyone needs reliable support, fast response times, and minimal downtime. Our service desk is your direct connection to expert service that keeps your imaging operations moving forward.

Watch the animated video below to see the process in action.